Delivery Information
For products in stock, the orders are delivered within 24 hours - maximum 48 hours after the telephone confirmation of the order (except Saturdays and Sundays and public holidays). This timeout is not guaranteed and there may be times when your order will arrive after 48 hours. We do not guarantee a minimum delivery time, this depends exclusively on the courier.
For products that are not in stock or for situations where a product appears available for order on the site but is not available in the physical stock of the store, delivery can take up to 3 weeks. You will be notified by email or contacted by phone.
Orders are delivered by express courier (DPD,FAN COURIER). Delivery will be made to the address specified by you in the order form, courier companies will deliver the products to your home
DELIVERIES are made only on the Romanian territory.
Shipping cost:
- Delivery fee starts from 12 RON/package for card payment and 15 RON/package for cash on delivery: maximum 2 kg and increases depending on the weight of the products, for shipments sent by FAN COURIER nationwide regardless of locality. The cost is displayed when the courier is selected in the online ordering process.
Orders over 349 RON benefit from free shipping.
There is no additional charge for payment on delivery, when you receive the package (refund system).
The total payment amount (products + shipping) will be displayed automatically before the order is sent.